Last Revision: June 5, 2017
IMPORTANT: This webstore is managed by Health Mobius LLC. Your credit card will be charged by Health Mobius LLC. The products offered on this website are sold and shipped by Health Mobius LLC on our behalf. Please contact Health Mobius LLC for any questions or inquiries about a product purchased or return.
We take pride in making sure your order gets out quickly. We carefully check every item before shipping and we give extra care to our packaging to make sure every item arrives safely. Orders normally ship via UPS Ground, FedEx or USPS within 1-2 days when in stock. Some items are drop shipped from the manufacturer and can take a little longer. For your convenience, whenever we ship an order, we electronically mail a shipping confirmation notice including the UPS, FedEx or USPS tracking number.
- Free Shipping, when offered, is for ground service (unless otherwise specified) within the lower 48 states only. It does NOT apply to Hawaii, Alaska PR or Canada.
- Free Shipping does apply to some items, including, but not limited to, heavier items or items requiring truck or tailgate delivery, or over-sized items. This applies only for commercial loading dock delivery.
- Items with free shipping have a shipping cost imputed in the total cost.
- We currently do NOT ship to Hawaii, Alaska, Puerto Rico, the US Terretories, PO Boxes, APO/FPO addresses or any other International destination.
- We currently do NOT accommodate a personal pickup of the merchandise.
- We do NOT refund shipping & insurance costs for any reason, under any circumstance.
- We cannot guarantee that an order received after 12:30PM (CST) will be shipped that same day.
WE ALWAYS TRY TO GET EVERY ITEM OUT WITHIN 1-2 DAYS. BECAUSE OF INVENTORY CONDITIONS (SOME ITEMS ARE DROP SHIPPED FROM THE MANUFACTURER), SHIPPING, AND MATTERS OUTSIDE OF OUR CONTROL, OUR SHIPPING POLICY SHOULD NOT BE INTERPRETED AS A GUARANTEE OR PROMISE THAT WE WILL SHIP ON A SPECIFIC DAY. IF YOU HAVE A QUESTION ABOUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT 630-325-5470 FOR MORE INFORMATION.